This book offers a structure to help with the skills needed for initiating, maintaining, and ending conversations. It looks at casual chat and formal talk with one person face-to-face and on the phone, as well as how to converse in a group.
There are over 30 chapters, each dealing with an aspect of conversation such as:
Greetings
How to remember names
Being topical
Using humour
Reminiscing
Repairing conversational gaffs
Escaping!
The Conversational Menu
Each topic is considered and discussed; exercises are suggested; homework is given on credit-card-sized cards, and then the Checklist is filled in, so that learning is secure.
This is a complete course on conversation skills designed for people over 16, either to work with the Speech and Language Therapist, or for some, to work on their own.
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